Description
Operations Programme Manager (AI / Technology Platform)
Salary: £40,000 to £60,000 Basic salary plus benefits
Location: London or Manchester hybrid (3 days a week)
Experience: Ideally 2 to 5 years' experience
About the company
We’re supporting an innovative AI-powered consultancy solutions platform transforming how organisations identify, engage and collaborate with experts and consultants across a range of disciplines around the world.
Combining Artificial Intelligence with deep industry knowledge, they are building technology that makes expert level engagement and consultancy faster, smarter and more accessible.
As an early-stage business, with exciting plans and both public and private sector backing, they are in the process of adding important strategic hires to their growing high calibre team.
For this role, we are looking for someone who enjoys variety, thrives in a fast-moving environment and would be excited to play a part in helping the founders build an innovative company from the ground up.
The Opportunity
This is not a traditional role in many ways. We are looking for a bright, commercially minded all-rounder, who is excited by technology and industry, enjoys solving problems and is willing to get involved wherever needed.
One day you may be helping improve their AI platform, the next supporting marketing campaigns, speaking with customers, analysing data or helping develop internal processes.
You'll work closely with founders, stakeholders, suppliers, experts, advisors and peers, gaining exposure to product development, operations, technical analysis, sales, marketing and business strategy.
Responsibilities
- Manage daily and weekly delivery cadence, maintain programme plans, coordinate stakeholders
- Maintaining key internal processes are disciplined as the team grows.
- Supporting the ongoing development and testing of the AI platform
- Working alongside developers, AI specialists and external technology partners
- Assisting with product improvements and user experience feedback
- Helping create marketing content, presentations and social media campaigns
- Conducting market and competitor research
- Supporting customer onboarding and user engagement
- Analysing platform usage and business performance data
- Helping develop internal processes as the business scales
- Assisting with sales opportunities, proposals and client communications
- Taking ownership of projects and continuously look for ways to improve how we operate
About You
Our client is as interested in attitude and personality, but you may have studied in IT, Technology, Construction, Healthcare, Life sciences, Financial services or the Legal sectors. Subjects of interest may be
- Engineering Computer / Data Science
- Law
- Software
- Engineering
- Business / Marketing
- Economics/Surveying/Accountancy/regulatory
- Mathematics
- Physics
You will ideally have:
- 2–5 years' professional experience
- Excellent written and verbal communication skills
- An entrepreneurial mindset
- Customer relationship skills
- Analytical and problem-solving ability
- Curiosity around AI and emerging technologies
- Confidence working independently
- High attention to detail
- A proactive, "can-do" attitude
- Strong organisational skills
- A willingness to learn new skills quickly with the capacity to take on new qualifications
Experience with any of the following would be beneficial
- AI tools and technology
- Sales and business development
- Prompt engineering
- CRM platforms
- Digital marketing
- Software testing
- Basic coding
- Expert witness / litigation
- Construction / engineering
- Regulatory/forensic consulting and analysis
What We Offer
- The opportunity to become an important member of the team, helping to build an exciting AI start-up from an early stage.
- A clear path for professional growth in the business as the team develops.
- Exposure across technology, product, business development, marketing and commercial operations.
- Significant responsibility from day one.
- A collaborative, entrepreneurial culture in an exciting fast paced environment
- Genuine opportunities for career progression as the business grows
- Competitive salary with the potential to participate in equity schemes
Who This Role Would Suit
This opportunity is ideal for a self starter who can manage a varied workload, someone confident with people and likes to be engaged with the workings of business, someone who likes solving problems, embraces technology and wants to build something meaningful.
If you'd like to be part of an ambitious growing team and you're excited by AI and technology, we'd love to hear from you.
For further details please contact Barry at barry.haylett@north-gate.co.uk
